I can't enter in My fido APP

[menj]

I have the following error:

"Something went wrong 

Sorry, we've hit a snag. Please check back later."

I unistalled the APP and reinstalled, cleared data and cache and is still not working. 

[Original_Lucy]

Hi there @menj , if you could tell us what device you are using, we could help troubleshoot for you. You may also ,of course contact tech support by calling *611 from your device and have a tech help you sort it out. Either way, one of us is bound to know how to clear it. My bet is tech support 

[menj]

I have a Samsung S20 FE 5G