I have the Huawei p20 pro with a pulse plan. The software and app are both up to date, but I keep getting a popup message "sorry something went wrong don't worry you haven't started using your databytes". Once I click ok, I have no way of accessing my databytes. Please help.
Welcome to the Community!
I got some questions for you :
Let us know
We'll all try our best to make sure you have the chance to use your Data Bytes. It's a great feature after all.
Did this error occur immediately after you clicked on the Data Bytes banner on the app?
If no, when did it occur?
Let us know.