June 2019
Hi
I recently updated My Fido app. (Which looks amazing btw). I then went to my Fido Xtra history and found that is was all gone. Any advice?
Thanks
Solved! Go to Solution.
July 2019
Hey @ymar42!
Thanks for the positive feedback on the new app! We worked hard to simply things and improve the layout
In terms of Fido XTRA, we're looking into it and we'll get back to you as soon as we have more news. Can you let us know if it's only offers you redeemed prior to the new app version that don't show up? If you've redeemed one since the update, does it show up in the History?
Keep us posted!
July 2019
I also noticed the same... All previously loaded items that were there prior to the new app being updated is now missing. No history as well on used items.
July 2019
Hey @alvinjung!
Thank you for your feedback regarding this situation, we're aware that there's an issue and we're looking into it at the moment!
If you have any further question, you can send us a private message and we'll be glad to assist!
July 2019