Fido

Thanks for your reply! It's good to know the nature of Fido App Zone. By the way, my android version is 5.0.1

Issue solved! I called 611 the day after this post, and spoke to Jayson. He was able to help me solving the issue. Unlike previous attempts, which involved uninstall/reinstall the app, he took a step further. He took off my account from the source an...

Thanks for your reply. I called 611, and spoke to Jayson. He was able to help me solving the issue. Unlike previous attempts, which involved uninstall/reinstall the app, he took off my account from the source and reinstated it. The user name of the n...