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Resolved! Unable to download Fido app

I have been using Fido app for years with my LG G6. Recently the app stopped working, so I decided to uninstall it and then install it again. After that I wasn't able to download it. It doesn't even display an error message. I have cleared cache, my ...

Kayla12 by I'm a Participant Level 2
  • 1829 Views
  • 5 replies
  • 0 likes

Resolved! Unable to enter fido contests

Hello! I've been entering the Fido XTRA contests but recently I'm not able to enter. I believe this happened before the new year and hasn't worked since. I'm able to open the app, go to messages and open the message for the contest but clicked "Check...

Malachi by I'm a Participant Level 2
  • 2361 Views
  • 6 replies
  • 0 likes

Resolved! Is data used on Fido My Account App unchargeable?

I was just wondering if anyone knows if data is unchargeable when using the Fido my account app. I know when I was with virgin mobile and used data on their Virgin account app, it was unchargeable. I don’t know if it is the same for Fido. 

Theo_1 by I'm Back
  • 1919 Views
  • 5 replies
  • 0 likes