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OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Clear Cache & Cookies in your internet browser
Hey Community! Sometimes it may be necessary to clear your browser’s cache and cookies to troubleshoot issues with website login or pages displaying incorrectly. Click on the browser you are using below for instructions on how to do this. Chrom...
Turn off 3rd party billings to your device
Just an FYI, all third party billings to your device were chosen in the Google play store or after downloading an app or game. To turn off carrier billings, go to Google play store and select payments and subscription, payment method, add Fido bill...
How to convert a non-Fido Samsung phone to a Fido branded phone.
*WARNING* This procedure will reset your phone so please back up all your data before attempting this. So you switched to Fido and want to use your Samsung phone you got from another carrier and you would like to get all the Fido apps and future up...
Unexplained charges on your phone bill?
I was just reading about Trojan apps from the android app store called "grifthorse". There are numerous apps that are commonly downloaded and installed on android devices that seem perfectly innocent and useful. When installing and using the app, a p...
Not receiving verification codes
Hello, all. I see alot of people say they aren't getting all texts and I also had this issue but not for a long time! I quickly figured it out. if you’re using a phone administrator such as 'Yahoo' or 'True caller' make sure you turn it off, as it ma...
Be sure to use new sim that comes with phone
I'm not sure if I'm the only complacent person when it comes to getting a new phone. I usually just put my existing SIM in the new phone and put the new one in a drawer somewhere. I found them yesterday and since I've been having a few issues with my...
