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wifi calling rates

foucault
I'm a participant level 1
I'm a participant level 1

foucault_0-1736088081597.png

I have a quations reagrading the above description. While it says, outside Canada, receiving won't incur long distance/roaming charges, it also mention (heads-up) if your vpn, dns, or internet provider is set to a country outside Canada, long distance/roaming charges may incur. Are these two passage contradictory? Any clarification would be appreciated!

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Foucault,

 

  Welcome to the community!

 

  The two passages do not contradict each other. You are correct in that receiving calls using Wifi-calling while abroad won't incur long-distance or roaming charges. However, that Heads-Up you posted doesn't necessarily refer to receiving calls.

 

  The issue of potential long-distance (and roaming) charges arises when making calls and/or sending messages. Yes, making calls and sending messages to Canadian numbers won't incur long-distance or roaming charges when using Wifi-calling while abroad. That scenario would also extend to the case when using a VPN, DNS etc set to a Country outside of Canada while in Canada.

 

  However, your post did not include:

Wifi-calling.jpg

~taken from link above.

 

    That scenario would also apply when using a VPN, DNS etc set to a Country outside of Canada when using Wifi-calling while in Canada. That is, outgoing Wifi-calling messages and calls to non-Canadian phone numbers will likely incur roaming charges. As well, since the numbers are non-Canadian, long-distance charges would likely also apply.

 

Hope this helps 😀

 

Cheers