cancel
Showing results for 
Search instead for 
Did you mean: 

voice mail

azizivahid
I'm a participant level 2
I'm a participant level 2

hi, I recorded my voice for greeting message but when I called to my number by different line, the  fido general voice mail was played

3 REPLIES 3

FidoValerie
Moderator
Moderator

Hey @azizivahid Smiley 

Have you tried to record your voicemail greeting again? 
You can do so by following the steps outlined here

Hope this helps! 



azizivahid
I'm a participant level 2
I'm a participant level 2

yes, i've tried several times, but when i call from another line, the default voicemail playes

That's quite odd! 

In that case, please reach out to customer service at your convenience so this can be looked into further. Smiley