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upgrading phone with old sim card

nenaf
I'm a participant level 1
I'm a participant level 1

my dads contract is ending and he is about to renew it and has a large sim card. When he upgrades his phone does he get a micro sim card or does he have to pay for one? 

 

 

***Edited to add labels***

2 REPLIES 2

Amanda1
Fido Employee
Fido Employee

@nenaf wrote:

my dads contract is ending and he is about to renew it and has a large sim card. When he upgrades his phone does he get a micro sim card or does he have to pay for one? 


Hey nenaf!

 

I just saw this post and I thought I'd provide some updated information in case anyone else comes across this and has a similar inquiry. Smiley

 

Now, if you are upgrading your phone for a new Fido phone, and the sim card that you currently use in your existing phone is incompatible with the new device, then you will be provided a new, compatible, sim card free of charge during the upgrade. 

 

Hope this helps!



FidoStephane
Former Moderator
Former Moderator

He'll need to upgrade his SIM card. They cost $10.