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iPhone 4 internet not working anymore!

fidodido
I'm a Participant Level 2
I'm a Participant Level 2

Today my plan was supposed to change but not data. And all of a sudden I can't use 3G internet anymore. Wi-Fi is OK. Is there anyway to turn it on? I don't wanna wait until tomorrow and I don't wanna be hours on hold to get it fixed.

 

Thanks

 

 

***Edited to add labels***

2 REPLIES 2

ViperZeroOne
I'm Helpful Level 3
I'm Helpful Level 3

Hi Fidodido,

 

Just for future reference, any time you change your plan your phone needs to be reset.  This allows the phone to synchronize with the network and update your service.  Usually this is done by pulling the battery from the phone.  It's a little more difficult on an iPhone because you can't do a battery pull, but you seem to have found the proper option.  Take care.

 

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I am a Fido employee, but my comments are my own and do not necessarily represent the views of Fido or its affiliates. Je suis un(e) employé(e) de Fido mais mes commentaires sont les miens et ne reflètent pas nécessairement le point de vue.

fidodido
I'm a Participant Level 2
I'm a Participant Level 2

Its OK now. It started working after doing network reset from settings!