I have the older CityFido Unlimited (no zone) plan too. Fido says they want to downgrade me to the current zoned CityFido (zoned) unlimited plan -- if I want the free BBM support.
Were you able to get it without downgrading to the current zoned CityFido Unlimited?
Guys the City Fido with the BBM is a different plan code, of course you have to change your plan to get it, I just explained that earlier. Oh and there is no such thing as unzoned city fido. there is always a zone, but different version of it may have some changes