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cancellation fido service

julia18
I'm a Participant Level 1
I'm a Participant Level 1

Hi I want to cancell my phone service but I coudln't find where. I already checked my acount pages and e~~verythig. so PLEASE PLEASE give me A spesific pages how I can apply it. I already called for service agency and they are not answer for 15min.. or is it normal? 

I am not in Canada now so I cannot visit the center as well. and now I have to pay service fee eventhough I can not use it...... 

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @julia18,

 

Cancellation can only be done by a Fido representative since you are out of the country you can use the live chat or message them through social media within normal business hours you can find all the different contact methods here

 

Fido even has a number you can call from abroad 1-514-925-4590.