Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207836 Views
  • 63 replies
  • 22 likes

Unlock Code

I canceled my account yesterday due I'm going back my country a while. I tried to activate my phone but I couldn't open I need pin number.    I have used my phone more than 3months but I do not know why it is still unlock.    The mobile company in Ko...

Unmi by • I'm a participant level 1
  • 2052 Views
  • 1 replies
  • 0 likes

Unlocking LG G4 Phone

I already talked to fido customer representatives to unlock my phone. They told me it was already unlocked, but I am still asked for a network unlock pin. 

YiLinLiu by • I'm a participant level 1
  • 2802 Views
  • 1 replies
  • 0 likes

Resolved! Fido LTE vs Rogers LTE

Can anyone tell me why Fido LTE speed is always slower than Rogers'?   I have a friend who is using Rogers for years. Fido LTE speed is always slower than Rogers'.  I paid what he paid, but I really don't know why my LTE gets slower than his?     Is ...

raynoldt by • I'm a participant level 2
  • 85488 Views
  • 9 replies
  • 0 likes

Samsung S9 purple backorder

It's been over a week since I got an email saying my Fido Samsung s9 purple phone was backordered. I spoke to a CSR again on April 13 who said it is in stock and she was not sure why it's sitting in the warehouse so she cancelled my previous order an...

sgtrigger85 by • I'm a participant level 1
  • 3186 Views
  • 3 replies
  • 0 likes
Copyright © 2025 Khoros, LLC