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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 208160 Views
  • 63 replies
  • 22 likes

S9+ RCS stopped working on Samsung message app

It is strange that the RCS (char service) on my s9+ stopped working recently. It was working fine when this feature initially made available through the July updates. By then I could send and receive chat messages through native Samsung message app t...

modelcitizen by • I'm a participant level 2
  • 1848 Views
  • 1 replies
  • 0 likes

Resolved! How to block Fido outside Canada

My phone has both a SIM and an eSIM. I use the former for Fido within Canada and want the latter for a data plan (with a VOIP service) outside Canada. How can I prevent Fido from connecting to foreign phone or data signals while in the US or Europe?

cdm2 by • I'm a participant level 2
  • 5768 Views
  • 6 replies
  • 0 likes

Resolved! Buying a phone online

Hi,recently I want to upgrade my phone. However, there is a question about the SIM card after buying. It says that the new SIM card will be sent with the new device. But I already have my current SIM card in my phone, so which one should I use? 

xinyuan by • I'm a participant level 1
  • 1596 Views
  • 1 replies
  • 0 likes

Resolved! Fido sim not working since morning

Hey anyone here facing the problem of device not being able to detect the sim all of a sudden today ? I tried switching off and inserting SIM card several times but still SIM card still not active.

Ammnina12 by • I'm a participant level 1
  • 4619 Views
  • 6 replies
  • 0 likes

Resolved! Using my phone outside of Canada

Please, how can I know if my device will work with a non-Fido SIM card, outside of Canada (Brazil)? It is an LG G6, purchased in Jun 2018.

AM04 by • I'm a participant level 1
  • 2567 Views
  • 2 replies
  • 0 likes
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