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bbm not working is anyone else having the same problem?

kc73
I'm a Participant Level 1
I'm a Participant Level 1

Is anyone having the same issue?

 

 

***Edited to add labels***

4 REPLIES 4

snj
I'm a Participant Level 1
I'm a Participant Level 1

is this problem still ongoing for everyone?

any solution found?

my bbm AND email stopped working on Sept 30th...can't send or receive

very frustrating!!

Paolo
I'm an Expert Level 2
I'm an Expert Level 2
I believe the problem has been solved long ago.

I would re-send the service books to your handset first, do a battery pull as my next step, and see if it works before calling support. btw those 2 steps can be done on your own without calling customer service and generally fix 80% of the issues.

kbasra
I'm a Participant Level 1
I'm a Participant Level 1

i am not able to send bbm messages. 

 

Paolo
I'm an Expert Level 2
I'm an Expert Level 2

The problem is on BlackBerry's end, not Fido's.  I was just watching CP24 and it made the headlines that BBM is down.  it must be a big problem if it made the news