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I'm a participant level 1
I'm a participant level 1

Is my air card locked or can I use Roger's SIM in it?



***Edited to add labels***


Former Moderator
Former Moderator

No need to send it in Smiley Here's how it works:


We would need to generate the unlock code for you on our end.


If you're eligible for it, you'll be charged $50 on your Fido account. Then just follow these steps to complete the unlocking: 

  1. Install the Drive Installer software (TRU-Install) that comes with the AirCard.
    • After the installation the AirCard drivers will be installed on the computer and the AirCard will be recognized by the operating system.
    • If it was already installed, skip this step.
  2. Make sure the device is not connected to the computer.
  3. Remove the Fido SIM card from the Sierra Wireless AirCard and insert the foreign SIM.
  4. Connect the device to the computer using the USB cable.
  5. Enter the unlock code (MEP code) when prompted.
  6. When the device has been unlocked, you will need to create a connection profile for the new provider.
    • Contact the new provider for instructions. 


I'll send you a PM in just a bit so we can look into unlocking this for you Smiley 

Former Moderator
Former Moderator

Good morning rickbodner!


To use it with a Rogers SIM card, you'll need to get it unlocked. Keep in mind that there is a $50 fee related to the process. 


Let me know if you have any questions! 



I'm a participant level 1
I'm a participant level 1

How do I get Fido  to unlock air card ? Do I have to send it in?