I've been having almost nothing but trouble with my WP7 on Fido. The phone itself is great, but it's only Fido-specific network problems that is causing grief.
- I can't receive call/name display since I got the data add-on. It worked great before the data was put on my account. I get a total of two people in my contacts who show up, both on Rogers, but other numbers (on Fido, Rogers, Bellus, etc.) do not show up at all, they only show up as "Unknown".
- Text message timestamps received show as 4 hours earlier (e.g. I receive it at 16:56 and it says I received it at 12:56). Interestingly, I get name/number display just fine in text messages.
- Tech support has had me shut down and restart my phone at least 8 times, as well as trying IMEI stuff. Apparently, however, there's only 2 procedures they can try before throwing their hands up and saying "I don't know", so I don't know what the other 6 times were for.
In short, WP7 is a great phone, and most features work on Fido (data, actually making calls, etc.), but until Fido updates to the current decade's international standards I don't see call display or text message timestamps working correctly. I understand there is a reason providers have branded/locked phones for compatibility, but fundamental services such as text messages and incoming name display has been working on my unlocked phone for years before I got WP7.
Not only that, but they can't be blind to the fact that a lot of customers have smartphones from different manufacturers, and smartphones, generating obscene rates for data, are a huge income source. It's time they realized their market value and started fixing these problems.
Canada is the technological backwater of the world. This experience with outdated networks just proves that even more.
***Edited to add labels***
