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Very Frustrated with FIDOOOO

I'm a participant level 1
I'm a participant level 1

I have been with Fido for 0ver 10 years now and just got added my hiome interent with them too. 

I just upgraded my phone and planning to add another line to my account so in total Ill have 3 lines under my account. 


I was promised to get $10 disount for back friday and another loyalty $10 disount offer. However while i was on the phone the line got disonncted and when i called back the agent was not able to honour the sameoffer for me. IM so frustrated been spending hours on the phone with thema nd etting no where with this... 


Former Moderator
Former Moderator

Hey @NourAtiyeh


Were you able to get this resolved with customer service