Urgent, number transfer issue

[Benjaminxjm]

I just bought 2 lines under one account, but only one number  is shown when I access the account. So when I transfer the original number to fido, only one number works and another one is the temperary number. Under account, only showing one number.

Help, I worried about I lost the nubmer....

[Benjaminxjm]

Thank you. but their service closed now, worried about my number...

[KAPABLE-K]

I would not worry, if the port did not happen then the number will still be active with the other provider.

[KAPABLE-K]

Hello @Benjaminxjm,

Welcome to the community!

This would be something you will need to contact customer service directly and they can look at your account and better assist you.