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Upgrading device with Fido Pulse Large plan

kaktus1
I'm a Participant Level 2
I'm a Participant Level 2

Hi everyone. I'm on Fido Pulse Large plan and I'm confused about what happens by the end of the term if I want to make a device upgrade. It's not clear from the web site as I don't see any Large, medium or small plans anymore. Will I be able to get a discount for the new device as a Large plan tier as it used to be? Thank you

2 REPLIES 2

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Kaktus1,

 

  Welcome to the community!

 

  The Large, Medium, etc plans are no longer applicable anymore. Previously, Fido offered subsidised plans as a means of purchasing devices. The cost of phones was incorporated into the Large, Medium, etc plans.

 

  Fido has recently switched to a financed model, Fido's Payment Program, where the cost of phones is separated from the plan costs. The old subsidised plans are not compatible with the new Payment program. If you're currently on a Large plan, you will likely have to switch to a new plan in order to upgrade your device.

 

Hope this helps 😀

 

Cheers

 


kaktus1
I'm a Participant Level 2
I'm a Participant Level 2

Thanks. I guess it means it makes no sense for me to get the device from Fido anymore. Thank you anyway