Upgrade pending

[Yannnnnnnnnnh]

Hi, I have tried upgrading my device and it did say that it successful but it still shows the upgrade pending sign. Can please someone help me with this?

[FidoSaad]

Hey @Yannnnnnnnnnh,

Just to confirm, did you recently placed and order that had yet to be completed? If that's the case, you cannot place a new order until the previous one is completed or cancelled.

We can take a closer look at your account to find out if that's the case. To get started, reach out to us at these channels and we'll take ti from there.