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I canceled my account yesterday due I'm going back my country a while. I tried to activate my phone but I couldn't open I need pin number.
I have used my phone more than 3months but I do not know why it is still unlock.
The mobile company in Korea told me I have to get unlock code number to open my device. I'm in Korea now so I cannot go to fido store in Canada.
My email is firstname.lastname@example.org
I hope I can unlock my device as soon as possible.
*** Edited to remove personal info ***
Welcome to our Community
We'll be able to help you with the unlock code, I'll send you a PM shortly to get started.