cancel
Showing results for 
Search instead for 
Did you mean: 

Unlock Code

Unmi
I'm a participant level 1
I'm a participant level 1

I canceled my account yesterday due I'm going back my country a while. I tried to activate my phone but I couldn't open I need pin number. 

 

I have used my phone more than 3months but I do not know why it is still unlock. 

 

The mobile company in Korea told me I have to get unlock code number to open my device. I'm in Korea now so I cannot go to fido store in Canada. 

 

My email is xxxxxxxx@gmail.com 

I hope I can unlock my device as soon as possible.

 

 

*** Edited to remove personal info ***

 

Thank you 

1 REPLY 1

FidoClaudia
Community Manager (Retired)
Community Manager (Retired)

Hey @Unmi,

 

Welcome to our Community Smiley

 

We'll be able to help you with the unlock code, I'll send you a PM shortly to get started.

 

Chat soon!