UICC Update Fail 2

Service interruption


An update for our valued customers: We know you depend on us and on April 19, we let you down - for this we are truly sorry. You won’t be charged for your wireless services that were impacted on Monday, April 19. A credit equivalent to that day's wireless service fee will be applied to your May bill. This will be done automatically & no action is required by you.

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UICC Update Fail 2

UICC Update Fail 2

SOLVED
annamarie
I'm a Participant Level 1

UICC Update Fail 2

I keep receiving this message on my phone...it pops up every 5 minutes or so with a "cancel" or "accept" button.  Does anyone know what this means?

 

should i cancel or accept?  when i don't hit anything it just goes away on its own...

 

 

***Edited to add labels***

Accepted Solution

Re: UICC Update Fail 2

Solved by I'm an Expert Level 2
just accept it. a UICC is basically a 3G SIM Card. its trying to update the sim with the correct informaiton. its probaly poping up because you keep ignoring it.

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2 REPLIES 2
Paolo
I'm an Expert Level 2

just accept it. a UICC is basically a 3G SIM Card. its trying to update the sim with the correct informaiton. its probaly poping up because you keep ignoring it.

Be sure to click Likes for those who have helped you!
Click Accept as a Solution for posts that have solved your issue(s).
FidoErin
Community Manager (Retired)

Thanks Paolo!