Tracking pad

Tracking pad

Tracking pad

I'm a Participant Level 2

Tracking pad

This 5th Blackberry i got under the warranty

all of them including the one i have right now, has problem with tracking pad  .it gets lock and it won,t move

i need some help

 

***Edited to add labels***

3 REPLIES 3
I'm an Expert Level 2

if it happened that many times, maybe an applicaiton is causing a software malfunction? did you try a software update?

I'm a Participant Level 2

still lock not working

I'm a Participant Level 2

yes I did

thanks