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Tracking pad

Farzin
I'm a Participant Level 2
I'm a Participant Level 2

This 5th Blackberry i got under the warranty

all of them including the one i have right now, has problem with tracking pad  .it gets lock and it won,t move

i need some help

 

***Edited to add labels***

3 REPLIES 3

Paolo
I'm an Expert Level 2
I'm an Expert Level 2

if it happened that many times, maybe an applicaiton is causing a software malfunction? did you try a software update?

Farzin
I'm a Participant Level 2
I'm a Participant Level 2

still lock not working

Farzin
I'm a Participant Level 2
I'm a Participant Level 2

yes I did

thanks