Tracking pad

[Farzin]

This 5th Blackberry i got under the warranty

all of them including the one i have right now, has problem with tracking pad  .it gets lock and it won,t move

i need some help

***Edited to add labels***

[Anonymous]

if it happened that many times, maybe an applicaiton is causing a software malfunction? did you try a software update?

[Farzin]

still lock not working

[Farzin]

yes I did

thanks