I have been trying to enable WiFi Calling on my S7 for some time now. I have followed the directions on http://www.fido.ca/consumer/content/wifi-calling for the S7. Each time I get to step 5 and submit the verification code, I get a page back that states
"We are unable to process your request at this time. Please contact customer support. 1-888-481-3436".
I have spoken to support, they informed me that everything appeared to be configured for me on their end, could not confirm though if I had an emergency address registered though. He then advised I restart my phone after the call and try enabling it again. Unfortunately that didn't work, I still cannot enable it, when I do, it prompts me to go through the registration process. It always fails after submitting the verification code. I have tried this with both WiFi on and off, not knowing if this made a difference, I just tried it. I have access to the internet in general during all attempts.
I've attached a screenshot of the error from my latest attempt.
My S7 is on Android 6.0.1.
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