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S7 Edge dead after Nougat update

Zaba114
I'm a Participant Level 1
I'm a Participant Level 1

I am unable to send text messages after the latest S7 update. All settings are fine.... I text for several times, everything it fine then when I text anyone it's the same message "send failed" over and over and over again.

Rebooting doesn't help, flight mode on and off neither,... all the usual resolutions are failing.
Incredibly frustrating! Noticed a huge drop of network fro fido, dropped calls in the last several months, lien breaking but this has got to take the cherry. My S7 is about 6 months old, purchased from Samsung.


 

***Edited to add Labels***

1 REPLY 1

FidoKenny
Moderator
Moderator

Hey @Zaba114 and welcome to the Community Smiley

 

This shouldn't happen and I don't think it's related to the latest update.

 

There is a known issue right now.

 

Some SMS senders get Failed error, but the SMS is received multiple times at destination.

 

Our support team is aware of this and they are working to get this resolved ASAP.