S6 edge issues after upgrading to nougat

Reply
I'm a Participant Level 2 tinqqwrt
I'm a Participant Level 2

S6 edge issues after upgrading to nougat

Since the upgrade to 7.0 nougat on my s6 edge I'm experiencing all sorts of issues.
First the phone is freezing randomly.
I am unable to hear my music when plugged in with my headphones I have to restart the phone for it to work .
YouTube just freezes need to restart again for YouTube to work.
Was thus even tested on the s6 edge before it ws released?!?
Wow how Incompetent are you fido?

 

 

***Edited to add Labels***

Accepted Solution

Re: S6 edge issues after upgrading to nougat

@tinqqwrt with every update comes new bugs and issues, not being able to hear your music and having youtube freezing is no fault of Fido. After any major update you should wipe the cache partition and it usually resolves allot of issues. I personally like to do a fresh install after any major update to avoid any issues like you are experiencing.

View solution in context
Flag this to a Moderator
Message 1 of 3
993 Views
Moderator (inactive) FidoFaiza
Moderator (inactive)

Re: S6 edge issues after upgrading to nougat

Hi @tinqqwrt

 

It's too bad that you'e having such issues Smiley Sad

 

Rest assured that all OS upgrades go through rigorous testing and certification on Fido phones before they are made available to our customers. 

 

Is there anyone else having the same type of issues, @Community? 



Flag this to a Moderator
Message 2 of 3
971 Views
Solution

Re: S6 edge issues after upgrading to nougat

@tinqqwrt with every update comes new bugs and issues, not being able to hear your music and having youtube freezing is no fault of Fido. After any major update you should wipe the cache partition and it usually resolves allot of issues. I personally like to do a fresh install after any major update to avoid any issues like you are experiencing.



Flag this to a Moderator
Message 3 of 3
954 Views