S10 (both black and white) on backorder

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S10 (both black and white) on backorder

I just got an email saying both my spouse and my order of s10 black and s10 white are backordered (upgraded our devices). When we were told of the shipping delay but was assured of availability. Are we assured of the phones and how long will the backorder push back the shipping of these phones to us?

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Re: S10 (both black and white) on backorder

Hey @ppmom

 

Right now, the delay could got up to two weeks.  If you want to take a look at other options, you can contact us using any of the options you'll find here.  Alternatively, we can send you a PM here on the community! 

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Re: S10 (both black and white) on backorder

Hey @ppmom

 

Right now, the delay could got up to two weeks.  If you want to take a look at other options, you can contact us using any of the options you'll find here.  Alternatively, we can send you a PM here on the community! 



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Re: S10 (both black and white) on backorder

@FidoJulien thanks for the reply. We are ok with the 2 week delay as long as we are assured of the phones we ordered, I don't want to be waiting and getting an email that it won't be fulfilled at all

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Re: S10 (both black and white) on backorder

No worries @ppmom

 

An email will be sent to you, and will include a tracking number, once those devices are shipped from the warehouse. And don't hesitate to reach out to us if you need any help with your Fido account in the meantime Smiley



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