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Roaming not working in Florida

phild33
I'm a participant level 1
I'm a participant level 1

Roaming is not working.  I read different blogged and nothing has helped to fix the issue.  

 

I have a LGG6 and I am in Florida (in central Florida in a city with over 100,000 people).  

 

I tried to select my own Network operators (AT&T, T-Mobile, Verizon and Sprint) and each time I receive an error message saying "Network is unavailable".  

 

I restarted my phone a few times already.  Can someone please advise? 

1 REPLY 1

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Phild33,

 

  Welcome to the community!

 

  Sorry to hear you're having issues with roaming. What plan do you have? Are you aware that some plans are only for use on the Fido/Rogers networks and do not include roaming? I believe the Data & Text plans do not include roaming. Does your plan include Talk?

 

  You might consider contacting customer service to determine whether there are any roaming blocks on your account. Alternatively, you might consider sending @FidoSolutions a PM. Once they verify some information, they'll also be able to access your account.

 

Hope this helps 😀

 

Cheers