Return a new phone

Return a new phone

Return a new phone

SOLVED
kaerumanju
I'm a Participant Level 1

Return a new phone

I ordered a new galaxy a51 with $45/month plan which was two years contract and upgrade from $35/month plan since my old phone was acting weird.

But somehow my old phone starts working very well before I received the new phone, and I still like the old phone.

Is it possible to return the ordered new phone (it is un-touched) and keep the old plan without any charge?

Accepted Solution

Re: Return a new phone

Solved by MVP MVP

Hello @kaerumanju,

 

Welcome to the community!

 

Fido has a 15 satisfaction guarantee if you are not satisfied with the device you can return it as of February 10-2021 they have extended the return period to 30 days if the device was bought online at fido.ca, through customer service, or express pickup, see here for more information.

View solution in context
1 REPLY 1
KAPABLE-K
MVP

Hello @kaerumanju,

 

Welcome to the community!

 

Fido has a 15 satisfaction guarantee if you are not satisfied with the device you can return it as of February 10-2021 they have extended the return period to 30 days if the device was bought online at fido.ca, through customer service, or express pickup, see here for more information.