I ordered this Certified Pre Owned from Fido and got it today. I was so suprised that the phone is in such a bad condition! Big dents on 4 of the 2 corners. Is this so called "Certified Pre Owned"? Who certified this phone ?? I bought second- hand phone which was better than this phone's condition. This is unbelievable. I haven't turned on the phone and checked the battery life. This is totally unacceptable.