October 2020
If I order a Samsung phone from fido but the price is cheaper on Samsung's website. Do I have to return the phone for refund or can i skip that step and get a Price Match.
To be clear this is not a price match for plans but the phone itself
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October 2020
Hey @jw05.
We don't price match the prices for devices or plans.
The prices can be different since we offer phones under a 24 months financing, which allows you to not have to pay for the phone full price right away.
Also, we can offer promotions on the monthly plan on top of the financing of your device.
You always have a 15 days satisfaction warranty allowing you to return your phone if you change your mind.
You can find all the necessary information about the warranty here.