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Prepaid but call display not showing up, just caller "unknown" displayed for ever caller, why?

DDKD726
I'm a Participant Level 3
I'm a Participant Level 3

 

 

***Edited to add labels***

4 REPLIES 4

Paolo
I'm an Expert Level 2
I'm an Expert Level 2
what phone do you have?

DDKD726
I'm a Participant Level 3
I'm a Participant Level 3

iPhone 3GS

Paolo
I'm an Expert Level 2
I'm an Expert Level 2

Your best bet is to call customer service, and verify you have the proper caller id code placed on your account.

FidoErin
Community Manager (Retired)
Community Manager (Retired)

Thanks for helping out Paolo!