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Possible Fraud Number (1-888-708-9231)

I'm a participant level 1
I'm a participant level 1

Hey, searched up fido on google and clicked on the suggested call number which was 1-800-708-9231; all I did was navigate to the billing section and entered my account number to authenticate (as opposed to phone number). It prompted for a pin and that's where I checked the number again out of gut instinct, and now it's nowhere to be found. 


Is this an official Fido number? I can't find anything on the net that says so. Would love someone internal to check this; feeling quite paranoid right now.


Senior MVP Senior MVP
Senior MVP

Hello Curiouscat13,


  Welcome to the community!


  I don't think either of those phone numbers are for Fido. What was your search parameter? When I searched the 1-800 number, it appears to be for a mattress company and there don't appear to be any good matches for the 1-888 number.


  If you want to reach Fido customer services, you can find their contact information here. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.


Hope this helps 😀