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Phone Died, Charged, Powered on, & Have been disconnected

AcesHighJPG
I'm a participant level 1
I'm a participant level 1

Today My phone died on teh way to work, I got to work and Charged it, when I turned it back on, my service had been disconected, justwonderibng if thats happened to anyone else, I cant even call the help line because i have no service

 

 

***Edited to add Labels***

1 REPLY 1

FidoKenny
Moderator
Moderator

Hey @AcesHighJPG  and thanks for reaching out Smiley

Sorry to see that you are having trouble with your phone right now.

 

Are you using the phone's original charger? This might affect the battery life of your device.

 

Also, what do you mean when you say that your line is disconected? Do you mean that the service was cancelled on our end?

Let me know Smiley