Order takes too long.

[reimon23]

Can I cancel my order? 

Until now theres is no confirmation.

 

[Hunt_]

Off topic but how do you get to that page? I cannot find it anywhere only way i could get info on my back order is by phoning a representitive. 

[FidoAllan]

Hey @Hunt_

If you're referring to the original message, that would be an email that we sent. 

[FidoAllan]

Hey @reimon23! We can definitely help you with your account if you reach out to a representative. 

[reimon23]

Is there any fido representative here? Your costumer service is terrible. No one answering.

[coupe]

Fido customer service is a joke! They have a script which they repeat over and over again without solving anything! It has been 3 weeks since I ordered a phone through Fido website and they don't have any clue about why it is still not shipped! Koodo is way better than Fido.