Notification and commands not working - LG G4

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Notification and commands not working - LG G4

My phone wont allow me to use the circle and square buttons, all my setting were removed and my notification slide bar at the top does not work.  I simply turned off my phone and when it went back on that is what happened.  Please help!

 

 

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Re: Notification and commands not working - LG G4

I did...a few times. What ended up working so far is backing up everything and doing a factory reset.  I hope that resolves the problem for good now.  Fingers crossed.

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Re: Notification and commands not working - LG G4

Hey @rosanna8 and thanks for reaching out !!
 

Do you mean that your phone is frozen? Did you try to restart your phone to see if you would get a different result?

 

@Community: Anyone else had the same problem with their LG G4?



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Re: Notification and commands not working - LG G4

I did...a few times. What ended up working so far is backing up everything and doing a factory reset.  I hope that resolves the problem for good now.  Fingers crossed.

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Re: Notification and commands not working - LG G4

@rosanna8

 

It's great to see that the factory reset helped the situation.

 

Please keep us updated if there's any change Smiley



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Re: Notification and commands not working - LG G4

Thanks!  I will for sure. Smiley

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