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Not Receiving Txt Msgs sometimes

72rule
I'm a participant level 2
I'm a participant level 2

Hi There, 

 

For some reason, I don't get some text messages. I'm using S7 edge which I got just last year so I don't think this is the issue. Is it maybe because of my sim card? It does not happen that often but it's just too bad that sometimes I don't get an SMS. I tried restarting my phone and I still didn't receive it.

 

Appreciate your help.

 

Thank you.

 

**Edited to add tags and labels**

1 REPLY 1

FidoRanya
Former Moderator
Former Moderator

Hey @72rule  , 

 

Thanks for reaching out about this. 

 

When did this start? Also , which software version do you have at the moment? 

 

Thanks!