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No service for 3 days and still ongoing

I'm a participant level 1
I'm a participant level 1

I'm in Kitchener and I'm experiencing no service for 3 days in a row, from April 19 to April 21 now. And it's still ongoing!


What is wrong? I just activated the iPhone 11 with a plan from Fido and I'm now regretting. Because of no service I couldn't even call in to cancel my plan.

It's really affecting my life and caused so much trouble for me already. This needs to be resolved as soon as possible!


I'm a participant level 2
I'm a participant level 2

This is still happening to me too! Sad

Hey there!


I have replied to your other post. 

Community Manager (Retired)
Community Manager (Retired)

Hi @unknowna,


Are you still experiencing this issue or does your iPhone have service now?