No incoming SMS after upgrade from iPhone to Samsung

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

No incoming SMS after upgrade from iPhone to Samsung

I recently upgraded my phone from an iPhone 4s to a Samsung S6 and it seems as though all incoming texts are received on my Sansung EXCEPT for texts coming through from iPhone devices...

 

Is there a way for ALL texts to come through to my Samsung which is the device that is associated with the cell # people are texting me to.

 

Celine

 

 

***Edited to add labels + modify title***

Accepted Solution

Re: No incoming SMS after upgrade from iPhone to Samsung

Apple is still try to send message to you by iMessage. 

You can go here: https://selfsolve.apple.com/deregister-imessage 

to deregister imessage. 

 

View solution in context
Flag this to a Moderator
Message 1 of 3
1,283 Views
Highlighted
Former Moderator
Former Moderator

Re: No incoming SMS after upgrade from iPhone to Samsung

Hey celineleblanc! 

 

Is it possible that they have the "Send as SMS" option turned off on their phone? If it is, their phone is most likely still trying to send you iMessages. The "Send as SMS" feature allows the phone to automatically send an iMessage as a text message if the recipient can't receive iMessages.

 

Let me know if this helps Smiley 



Flag this to a Moderator
Message 2 of 3
1,274 Views
Highlighted
Fido Employee
Fido Employee
Solution

Re: No incoming SMS after upgrade from iPhone to Samsung

Apple is still try to send message to you by iMessage. 

You can go here: https://selfsolve.apple.com/deregister-imessage 

to deregister imessage. 

 



Flag this to a Moderator
Message 3 of 3
1,249 Views