Showing results for 
Search instead for 
Did you mean: 

No data connection

I'm a participant level 1
I'm a participant level 1

Hi Just purchased and activate an iPhone 4S everything seem fine but I don't have data connection even if the 3G icon is on.

is it normal?



***Edited to add labels***


Community Manager (Retired)
Community Manager (Retired)
Hey stef_n,

Have you got a data add-on on your account? If so, is your cellular data enabled? (this can be found in settings > general > network).

I may also suggest resetting the network settings. This can be done in settings > general > reset > reset network settings. You will only lose wifi information (saved networks & passwords) in doing this.

Hopefully this helps and let us know how it goes!

I'm a contributor level 3
I'm a contributor level 3
I got android I get that sometimes when loading the homw page but if I try to go to google it works if nothing works I dont think its normal