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No data connection

stef_n
I'm a Participant Level 1
I'm a Participant Level 1

Hi Just purchased and activate an iPhone 4S everything seem fine but I don't have data connection even if the 3G icon is on.

is it normal?

 

 

***Edited to add labels***

2 REPLIES 2

FidoStephen
Community Manager
Community Manager
Hey stef_n,

Have you got a data add-on on your account? If so, is your cellular data enabled? (this can be found in settings > general > network).

I may also suggest resetting the network settings. This can be done in settings > general > reset > reset network settings. You will only lose wifi information (saved networks & passwords) in doing this.

Hopefully this helps and let us know how it goes!


sonyandroid
I'm a Contributor Level 3
I'm a Contributor Level 3
I got android I get that sometimes when loading the homw page but if I try to go to google it works if nothing works I dont think its normal