Nexsus S not displaying "Name of the caller"

[kang]

I don't get Name of the caller only number is displayed, Fido technical support says that this is phone problem, Samsung says it is network problem, please help...

***Edited to add labels***

[FidoJudhy]

Hello kang!

I wish to confirm that the Samsung Nexus S device does not support the name display feature as mentioned here:

http://www.fido.ca/web/content/phonewarranty/phone_and_services_compatibility?pcs_model=nexuss

I am very sorry for the inconvenience and hope that this answers your question.