cancel
Showing results for 
Search instead for 
Did you mean: 

New Phone, data not extending past wifi

rosasolar01
I'm a Participant Level 2
I'm a Participant Level 2

Hello! Hoping I can get some help with a new iPhone 6 I had to get to replace a stolen. iMessaging, email, Instagram all work when I'm within WIFI. But that's it! When I'm outside of Wifi I went to my cellular data settings to turn it on in hopes that they would work, but they didnt! Can someone please help, thank you! 

 

 

***Edited to add labels***

4 REPLIES 4

luongo01
I'm a Contributor Level 2
I'm a Contributor Level 2
Awesome! I hope it keeps working for you. Just try rebooting again if it goes out. It could be LTE connection problems past couple days. Mine still acting up a bit this morning.

luongo01
I'm a Contributor Level 2
I'm a Contributor Level 2
It is working a bit better today for me but still slow or not working at times.

rosasolar01
I'm a Participant Level 2
I'm a Participant Level 2

I think you were right! Just turned my phone on and off and it seems to be working now 😃

luongo01
I'm a Contributor Level 2
I'm a Contributor Level 2
Maybe its the LTE connection. Personally, Ive had some slow and intermittent connection problems with my LTE since yesterday. Ive rebooted my phone and LTE connection a couple times but same result. Im just being patient that it will resolve soon.