We'd really hate to see you go over this and we'd love to help out to see what can be done!
Can you confirm what type of phone it is, please? Also, when did you get the phone?
If the phone is still under the manufacturer's warranty, then we can get it sent in for repair. If it's not, then we'll be more than happy to go over some options to get you a new one
Let us know the answers to those questions, and we'll go from there! You can also contact us to speak to a rep so they can review your options with you!