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LTE not working on Galaxy S6

Sam33
I'm a participant level 3
I'm a participant level 3

Hi
I just moved to fido from wind. I have Samsung galaxy S6 and got it unlocked from wind. Its showing 3g and where I live fido has LTE. I checked all the apn and network settings , seems to be fine to me. I checked another forum online that I can do band selection by *#2263#. I tried changing to LTE using this but then I can not make calls.
Can someone tell me what settings shall I do?

 

**Edited to add labels**

7 REPLIES 7

FidoChristina
Former Moderator
Former Moderator

Hey @Sam33 !

 

Welcome to the community Smiley I invite you to check out this thread about LTE. It might help you find the answers you're looking for Smiley

 

Keep us posted and share your results with us so we can help others that might have the same questions as you! Smiley



Sam33
I'm a participant level 3
I'm a participant level 3
I tried using *#*#4636#*#* but its not working on my phone.

FidoRanya
Former Moderator
Former Moderator

Thanks for clarifying @Sam33

 

Can you confirm that you completed a full restore of the device before entering the APN Settings ? 



Sam33
I'm a participant level 3
I'm a participant level 3
I figured it out. Its working now

FidoRanya
Former Moderator
Former Moderator

Awesome @Sam33!

 

Can you please tell us what steps you took exactly, this will be super helpful for other members of the Community Smiley



Sam33
I'm a participant level 3
I'm a participant level 3
I did reset on my phone using *#272*[IMEI]# and changed CSC code to RWC. But make sure to backup everything before doing this as all the data will be lost.

FidoRanya
Former Moderator
Former Moderator

Awesome thank you so much for sharing @Sam33  !