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LG Neon black screen

I'm a participant level 1
I'm a participant level 1

I've had my Lg Neon for a little over a year now and aside from the random shutdowns it was fine.  However, the screen suddenly turned black but I'm still able to make calls and send texts but of course I won't be able to see any incoming texts or use the phone in any other way.  Is there a way to fix this or will I have to buy another phone?



***Edited to add labels***


Former Moderator
Former Moderator

Hello Arty,

I am sorry to learn of your handset issue.

It seems that your handset is defective.

I would suggest trying to leave it off for a few hours and then try to open it again to see if the issue persists, but if it does, you would have to purchase a new handset.

Let us know how it goes Smiley