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Issues with service & phone restarting Samsung Galaxy S21 Ultra

Angel78
I'm a participant level 1
I'm a participant level 1

Hi! Has anyone else had issues with losing service very often and your phone restarting on it's own? I've been having these issues since switching to Fido...

2 REPLIES 2

KAPABLE-K
MVP MVP
MVP

Hello @Angel78,

 

Welcome to the community!

 

It could be an issue with the phone and your switching to Fido could just be a coincidence, I would suggest you check to make sure the SIM card is seated properly, remove and inspect it then put it back in all while the device is off, you can also try doing a factory reset and if the problems still exist I would suggest reaching out to Samsung.



Hello @Angel78. You may want to reach out to customer service through one of the methods mentioned Here to correct some settings