Is the phone you brought compatible?

Is the phone you brought compatible?

Bring your own phone or plan on bringing one? That’s cool. It just needs to be compatible with the Fido network, which uses GSM, UMTS, HSPA and HSPA+ at 850 MHz.

 

To access LTE, the device must be compatible with one or more of the following:

  • 700 MHz on Band 12;
  • 850MHz on Band 5;
  • 1900 MHz on Band 2, Band 25;
  • 1700/2100 MHz on Band 4, Band 66;
  • 2600 MHz on Band 7.

 

If you’re not sure of how to check the frequencies your device supports, check out the manufacturer’s website and search for your specific model.

 

Your device doesn’t need to be compatible with all of the bands/frequencies, but the more the merrier. This is because not all of the network towers support each and every band/frequency.

 

Some network services (such as Wi-Fi Calling and VoLTE) may not be compatible with all devices purchased elsewhere even if they have the right frequencies to connect to our network.

 

Device is good to go? Click here for Fido’s Internet and MMS APN settings.

 

Have any questions? Feel free to ask the Community!

Contributors